Terms of Service
Last updated: January 1, 2026
Welcome to Private Internet Access VPN. By using our services, you agree to the following terms and conditions. Please read them carefully before using our service.
1. Acceptable Use
You agree to use our service only for lawful purposes. You may not use our service for any illegal activity, including unauthorized access to computer systems, distributing malware, harassment, or copyright infringement.
2. Account Responsibility
You are responsible for maintaining the security of your account and all activities that occur under your account. Do not share your account credentials with others.
3. Refund Policy
New subscribers may request a full refund within 30 days of their initial subscription. Refunds do not apply to renewals or subscriptions purchased through third-party platforms such as Apple or Google.
4. Service Modifications
We reserve the right to modify or discontinue the service at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the service.
5. Limitation of Liability
To the fullest extent permitted by law, PIA shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the service.
6. Governing Law
These terms shall be governed by the laws of the United States. Any disputes arising under these terms shall be resolved in the courts of the applicable jurisdiction.
Advanced VPN Features Built for Privacy
Private Internet Access combines cutting-edge technology with ease of use, delivering professional-grade privacy protection to everyone.
Multi-Hop VPN
Route your traffic through two VPN servers for an extra layer of privacy. Multi-hop encryption makes it virtually impossible for anyone to trace your connection back to you, even in high-risk environments or under active surveillance.
Split Tunneling
Choose exactly which apps use the VPN tunnel and which connect directly. This lets you protect sensitive apps while keeping local services fast — all without toggling the VPN on and off every time you switch tasks.
MACE Ad Blocker
PIA MACE blocks ads, trackers, and malware at the DNS level before they ever reach your device. Pages load faster, battery lasts longer, and your browsing data stays out of the hands of advertisers.
Kill Switch
If your VPN connection drops unexpectedly, the kill switch instantly cuts all internet traffic, ensuring your real IP address is never exposed. Available on Windows, macOS, Linux, iOS, and Android.
DNS Leak Protection
PIA automatically routes all DNS queries through its encrypted tunnel, preventing your ISP from seeing which websites you visit. Zero DNS leaks means zero compromises on your privacy.
Anonymous Payment
Pay for your PIA subscription with Bitcoin, Ethereum, or other cryptocurrencies for maximum anonymity. We accept all major credit cards and PayPal too — the choice is yours.
Why Millions Choose Private Internet Access
PIA has been the go-to choice for privacy-conscious users since its founding. Here is what sets us apart from every other VPN on the market.
Open Source Transparency
Every line of PIA's VPN client code is publicly available on GitHub. Security researchers, academics, and curious users can inspect, audit, and verify our applications. This level of transparency is rare in the VPN industry and demonstrates our genuine commitment to privacy — we have nothing to hide because we hide nothing from you.
Court-Proven Track Record
Multiple times, government agencies have subpoenaed PIA for user data. Every time, the result was the same: we had nothing to hand over. Our no-logs architecture means your activity data simply does not exist on our systems. This is not a marketing claim — it is a matter of public legal record that has been proven in court.
Independent Deloitte Audit
PIA engaged Deloitte — one of the Big Four global accounting and auditing firms — to independently verify our no-logs infrastructure. Deloitte's findings confirmed that PIA does not collect, store, or process personally identifiable information about users' VPN sessions. The audit report is available for review.
RAM-Only Infrastructure
All PIA servers run entirely in RAM — no hard drives, no persistent storage. Every time a server reboots, all data is permanently erased. This hardware-level approach to privacy means that even if a server were physically seized, there would be no recoverable data, providing a technical guarantee that no logging policy alone can match.