Privacy Policy
Last updated: January 1, 2026
Private Internet Access ("PIA," "we," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our services.
1. Information We Collect
We collect information you provide when you register, including your email address and payment information. We do not collect your IP address, browsing history, traffic data, or DNS queries. Our no-logs policy has been independently audited by Deloitte and proven in court.
2. How We Use Your Information
We use your information to provide and improve our services, process payments, and offer customer support. We do not sell, trade, or rent your personal information to third parties.
3. Data Security
We implement industry-standard security measures to protect your data. Our servers use RAM-only infrastructure, meaning all data is automatically wiped on every reboot. Your privacy is protected by design.
4. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can also opt out of any marketing communications. Contact our support team to exercise these rights.
5. Contact Us
If you have questions about this Privacy Policy, please contact us through our Contact page.
Advanced VPN Features Built for Privacy
Private Internet Access combines cutting-edge technology with ease of use, delivering professional-grade privacy protection to everyone.
Multi-Hop VPN
Route your traffic through two VPN servers for an extra layer of privacy. Multi-hop encryption makes it virtually impossible for anyone to trace your connection back to you, even in high-risk environments or under active surveillance.
Split Tunneling
Choose exactly which apps use the VPN tunnel and which connect directly. This lets you protect sensitive apps while keeping local services fast — all without toggling the VPN on and off every time you switch tasks.
MACE Ad Blocker
PIA MACE blocks ads, trackers, and malware at the DNS level before they ever reach your device. Pages load faster, battery lasts longer, and your browsing data stays out of the hands of advertisers.
Kill Switch
If your VPN connection drops unexpectedly, the kill switch instantly cuts all internet traffic, ensuring your real IP address is never exposed. Available on Windows, macOS, Linux, iOS, and Android.
DNS Leak Protection
PIA automatically routes all DNS queries through its encrypted tunnel, preventing your ISP from seeing which websites you visit. Zero DNS leaks means zero compromises on your privacy.
Anonymous Payment
Pay for your PIA subscription with Bitcoin, Ethereum, or other cryptocurrencies for maximum anonymity. We accept all major credit cards and PayPal too — the choice is yours.
Why Millions Choose Private Internet Access
PIA has been the go-to choice for privacy-conscious users since its founding. Here is what sets us apart from every other VPN on the market.
Open Source Transparency
Every line of PIA's VPN client code is publicly available on GitHub. Security researchers, academics, and curious users can inspect, audit, and verify our applications. This level of transparency is rare in the VPN industry and demonstrates our genuine commitment to privacy — we have nothing to hide because we hide nothing from you.
Court-Proven Track Record
Multiple times, government agencies have subpoenaed PIA for user data. Every time, the result was the same: we had nothing to hand over. Our no-logs architecture means your activity data simply does not exist on our systems. This is not a marketing claim — it is a matter of public legal record that has been proven in court.
Independent Deloitte Audit
PIA engaged Deloitte — one of the Big Four global accounting and auditing firms — to independently verify our no-logs infrastructure. Deloitte's findings confirmed that PIA does not collect, store, or process personally identifiable information about users' VPN sessions. The audit report is available for review.
RAM-Only Infrastructure
All PIA servers run entirely in RAM — no hard drives, no persistent storage. Every time a server reboots, all data is permanently erased. This hardware-level approach to privacy means that even if a server were physically seized, there would be no recoverable data, providing a technical guarantee that no logging policy alone can match.